The Assistant Resident Care Director is responsible for the implementation and maintenance of resident care in accordance with company guidelines for ACF / ALR Regulations. The Assistant Resident Care Director is in a leadership role in the community and therefore, is expected to maintain professional perspective at all times by demonstrating positive customer service skills in dealing with both external and internal customers.
With internal customers (DePaul employees) the Assistant Resident Care Director is expected to be a team player and to lead by example. The Assistant Resident Care Director is required to demonstrate positive coaching and accountability techniques in order to teach, encourage and develop department team members.
With external customers (residents and all others involved in their care); the Assistant Resident Care Director is expected to utilize positive customer services skills in order to create an environment of person centered resident care.
The Assistant Resident Care Director assumes primary responsibility for all case management functions.
Under the general direction of the Resident Care Director, the Assistant Resident Care Director is responsible for assisting in the planning, organizing, staffing and coordinating the resident care staff, supplies, and equipment in such a way that meaningful resident service is established to render optimum resident care.
1. Respects and maintains resident rights and confidentiality and demonstrates a caring,
positive attitude toward all residents, staff and guests and service providers.
2. Assumes primary responsibility for coordinating and performing all case management
duties including completing and revising all ISP’s according to specified DOH Regulations.
3. Works with residents to encourage healthy connections with family and community as well
as develop new interests and form new support systems as needed.
4. Maintains accurate and timely records of case management interventions, appointments,
recommendations and follow-up in each residents file.
5. Provides on-to-one support for residents related to emotional, behavioral, social and
6. Works with the Resident Care Director to ensure that the residents obtain / maintain a
primary physician of their choice and has access to other services as needed to maintain
their optimal health / mental health.
7. Actively networks and maintains links with other health care and human service
organizations. Makes appropriate referrals according to resident’s needs.
8. Assists residents in need of alternate living arrangements to make and execute sound
transfer and / or discharge plans.
9. Performs other duties as assigned and is available as needed to ensure that all resident’s
needs are met.
1. Ability to communicate with residents and staff in English.
2. Ability to read and write English.
3. Ability to lift up to 30 pounds unassisted.
4. Ability to visually observe residents, to hear emergency systems and verbal needs
expressed by residents.
5. Ability to turn, stoop, bend and stretch in order to assist residents.
6. Ability to stand for prolonged periods.
7. Ability to use equipment competently.
8. Ability to respond to emergencies, i.e. resident choking, evacuation of residents and
visitors in the event of fire.
1. LPN preferred
2. Must be at least 18 years of age.
3. Bachelor’s degree with major course work in human services plus one (1) year full-time
work experience in a related field; or an Associate’s degree with major course work in
human services plus three (3) years of full-time work experience in a related field, or a
High School diploma or GED plus five (5) years of full-time work experience in a related
4. Well-developed organizational skills.
5. Ability to work effectively with inspectors, monitoring and licensing agencies.
6. Must have the required annual Tuberculosis (TB) testing and Health Assessment completed
7. Must have the required references and criminal record check.
8. Must have a valid New York State driver’s license that meets agency’s clean driving record