Service Planning and Rehabilitation Specialist

Job Locations US-NY-Depew
Posted Date 4 weeks ago(6/10/2022 11:50 AM)
Quality Management
Regular Full-Time
FLSA Status
Quality Management
Corporation Name
Living Opportunities of DePaul (LOD)


$1,000 SIGN-ON BONUS! The Service Planning and Rehabilitation Specialist works with the Quality Management Department to provide the highest achievable quality of services to the individuals we serve.  The Quality Management Department defines best practices, identifies strengths in service delivery and provides structure through which problem identification and resolution can occur.  Service Planning and Rehabilitation Specialists at DePaul will provide oversight of service planning and Medicaid documentation within OMH certified residential program to include development, implementation, training and auditing.


This full-time position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B, Employee Discount Programs, and Staff Recognition Programs.


Quality Management and Related Activities:

  1. Implementing the Quality Management Plan within the agency.
  2. Responsible for regular Medicaid Case Record Reviews on all resident’s files in the OMH certified programs of at least 10% of the total number of files monthly. This includes reviewing Physician’s Authorizations, admission notes, service plans, service plan reviews, and progress notes.

  3. Responsible for the review of progress notes, especially rehabilitation service documentation, as it pertains to billing compliance.

  4. Responsible for completing discharge verification process for residents discharged from OMH licensed CR and TAP residences.

  5. Provide training to staff in service planning and Medicaid documentation via attendance at staff meeting at all sites, as requested/needed.
  6. Provide consultation and support to staff and answer questions when they arise regarding writing and formulating service plans.
  7. Provide training to staff in Person Centered Planning regarding formulation of individual service plans.
  8. Participating in agency-wide Quality Improvement functions as determined appropriate.
  9. Completing investigation activities as requested. 

Quality Management Team Support:

  1. Providing support to Quality Management Specialist 1, Quality Management Specialist 2, Director of Quality Management and Quality Management Vice President as directed.
  2. Participating in overall Quality Management planning.
  3. Performs all other duties as assigned.

Clinical Consultation:

  1. At the request of the Director of QM, perform case-related clinical consultation including, but not limited to; Case Reviews, Treatment Team Meetings, Risk Management Meetings and Crisis Intervention.

Staff Development and Training Responsibilities:

  1. Assist in the planning and implementation of new employee orientation to include Medicaid Documentation training, SRO Documentation training, as well as QMHS trainings and other trainings related to the service plan.

Administrative Support:

  1. Assist in the development of policy and procedure as requested.


Education & Experience:


Bachelor’s degree in Mental Health field or closely related field.  QMHS status required.  Three years of experience in Mental Health required.  Five years of mental health related experience preferred. Must have the ability to work well with others in a challenging setting and establish appropriate boundaries necessary for a professional work environment. 


*In addition to the above criteria this position also requires a clean New York State driving record as outlined in DePaul’s personnel policy and the use of one’s personal vehicle is also a requirement.




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